Not Yet Registered?
Get yourself signed-up to My Account and you'll be able to manage your account online, 24/7.
- Manage bills and payments
- Add properties and energy types*
- Organise moving house or premises in minutes
- View and graph your energy usage**
- Enter a meter read to get an updated bill
- View and redeem Brownie Points
- Manage Genesis Oncology Trust donations
Please note: You'll need your energy bill for a few details
Some of the great things you'll find within My Account:
* If you have more than one property with Genesis Energy you now have the option to view all properties using one login. To have a single login you need to
ensure we've linked your properties. If, when you login, you're unable to see all your properties call us on 0800 300 400 if you're a residential customer, or
0800 600 900 if you're a business customer.
** Advanced Meter customers only.
My Account is available to all Genesis Energy residential and non-account managed business customers. It's not available to Genesis Energy account
managed businesses or customers who have Time of Use meters.